What is streaming?
When streaming, you are watching programming of some kind over your internet connection instead of through traditional cable methods. (Thus, cutting the cord) Whether that is watching Netflix on your phone during a break at work or sitting on your couch at home and watching the news on a Roku, you are streaming that program.
Will I still be able to DVR?
Yes! Almost every Live TV streaming service available to you comes with the ability to record your program. Each service has its own take on the DVR, so they all work a little different from each other. Some limit the amount of space you get - like traditional cable, while some offer unlimited options.
If you are a heavy DVR user or barely use one, we will help you find a solution that compliments your style.
Will I save money by cutting the cord
I have been offering this service to friends, family and neighbors since early 2018 and almost every of those cases have offered savings of some kind. Everyone's situation and needs are different, but I have found that everyone out there is paying too much for cable and there are some pretty heafty savings out there with streaming.
My average customer saves over $127 per month. That is just over $1,500 per year back in your pocket.
What are the down sides to streaming?
I wish that I could say that everything about streaming is awesome and it is the perfect solution. However, that isn't always the case. There are a couple of downsides to making the move.
1) There are some upfront costs to it usually. Buying a streaming device for every TV, paying for our service and in some cases, having to upgrade your router can take a chunk out of those new savings right away. We will give you all of that information upfront in black and white so you are 100% aware of what it will cost you to cut the cord.
2) There is some occasional buffering. No service out there is perfect, so you may experience some minor buffering from time to time. I will tell you that by having us set things up for you, we ensure that your network is performing as well as it can so these buffering interruptions are very few and far between. We know that nobody enjoys watching TV like that.
3) You are a little behind true "live TV". If you are the type of person who likes to talk trash over the phone during the big game, you me be a little bit behind your buddy watching it on cable. The gap isn't that much - maybe like 10-15 seconds or so - but your buddy is going to see the action first. Don't let him talk you into any bets. "I will bet you $50 they score on the next play"
Is my internet fast enough for streaming?
In most cases, the high speed internet that you get from the cable company is going to be more than fast enough to handle streaming. In fact, I actually lower a lot of my customers speeds to help them save money because they aren't going to use what they are paying for.
The rule of thumb is: 5Mb of bandwidth per TV. So, if you have 4 Televisions, you would need 20Mb of bandwidth to your home. A lot of you out there are paying for 50Mb, 150Mb, or even 300Mb which is way too much. You are just donating money to cable company with those speeds.
Typically, if you have 4 TVs or less, you can get away with having 30Mb - 50Mb pretty easily.
Which is better? Cox or Centurylink?
I get this question all the time. We all have a love/hate with the cable company, so there are many opinions out there regarding this. I will answer it this way.
Frankly, I am not a fan of either company. They are both classic examples of large communication companies who seem to only think of their own pockets. However, in Omaha, NE, they are usually our only choices that we get to choose from, so here is how I evaluate them when it comes to who you should use for streaming.
When it comes to streaming, I tend to put favor with Centurylink over Cox.
1) Cox has a data limit (1 Terabyte per month) they enforce, so if you are heavy TV watchers, you are most likely going to go over that data allotment every month. That penalty can really dip into your savings. Centurylink, on the other hand, has unlimited bandwidth so you can stream as much as you want with them.
2) Centurylink offers Priced for Life on their internet packages. As long as you keep your bill in good standing and don't move, your bill will NEVER go up. That is probably the most often heard complaint I hear with the cable companies - "My bill each month is always changing". If you only have Cox internet and aren't bundled with any of their other services, you pay full retail price for their internet, and they can raise it anytime they want.
3) Centurylink is usually between $15 - $110 cheaper than Cox when comparing internet pricing. If you are lucky enough to be in an area that has Centurlink Fiber, they are offering 1Gb of service for $60 per month. That comes with free installation and a free dual band router too. The same thing from Cox (Gigablast) is over $150 per month.
My average customer with Centurylink qualifies for DLS Internet with between 40Mb-80Mb of bandwith speed which is more than enough for streaming. That cost you $45 per month if you buy the router ($150) or $55 per month if you lease it.
With Cox, I usually try to move customers to their lowest package which is 30Mb of speed and it cost $70 per month after the taxes. If there is a gamer in the home, I will usually keep that customer at 100Mb - 150Mb and that costs you $97 per month with Cox.
Again, both companies are kind of a disaster when it comes to how they take care of their customers. But, if I have to choose between two bad companies, I am going to choose the one that saves me the most money and is more conducive to streaming. In a lot of cases, that is Centurylink.
If I leave Cox, will I lose my Cox.net email address?
Yes. This is a big issue I have run into because some of you have been Cox customers for over 20 years and have had the same email address for forever. It definately stinks to have to change that.
Cox says that you have 90 days from the day you shut off their service until your email will no longer work anymore. The solution is to create a new email address using one of the many free services out there. (Gmail, Outlook.com, Hotmail, Yahoo are all good options)
There are a couple of tricks that you can do though...
1) Put an out of office message on your Cox email for the next 90 days letting anyone who emails you know that you have a new email address and they need to change their contact info for you. That will help catch family and friends who reach out regurlarly
2) If you have outlook or thunderbird (a free email program), you can set up Cox as a POP mail account and download all of your messages from them so you will have them forever. At least you would be able to look through old messages if you needed to find someone's contact info
3) Make a list and start updating your contact info right away with your bank, credit cards, doctor's offices, schools, jobs and whoever else you think may need your new email address. You don't want to wait to start this process.
There is a bright side to this you know. You will officially be off all the old spam lists that you were a part of before. Your new inbox should be a lot cleaner from the garbaget that seems to have found you over the years.
Which Streaming service is the best?
The short answer here is: "It depends on how YOU watch TV".
That is why we listen to your needs and wants and do the searching for you. There are a couple of good streaming options out there, but they aren't always able to offer you all the channels or features that you want. I wish I had a better answer for you, but it really does depend.
What if I don't like streaming?
I have said this from the beginning, but streaming may not be for everyone out there. That is why I don't try to sell anyone on it. There is a learning curve that comes with streaming and sometimes that can be a pretty overwhelming hump to get over. We all get set in our ways with things and watching TV is no different. I have had people on occasion say that they just want to keep things as they are and that's ok.
In those cases, maybe there is something we can do to help lower your costs. We can get out your bill and take a look together, and I will be happy to make recommendations on ways I think you would be able to lower your monthly spend. But, you will still be forced to play the games of the cable providers where you have to call to learn about the next promotion they are offering just so you can keep your bill manageable.
Do streaming companies raise their prices?
Yes they do. I will tell you that they don't just raise it randomly like you have been used to. Usually, they will offer you more channels or features and let you know that because of their new offering, the price will go up. Usually, the jump is around $5/month or so, and these increases are fairly infrequent.
But yes, they do increase prices from time to time.